Christmas opening times 2024: We are closed to all but essential services over the Christmas period. You can still use our online services to report, apply and pay 24/7.
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Since 4 May 2023, all polling stations for voters must show photo ID before voting in person.
You will not need photo ID if you vote by post or have appointed a proxy, however your proxy will need to use their own photo ID if they vote for you in a polling station.
If you are registered to vote but don't hold one of the acceptable forms of photo ID, you can apply for a voter authority certificate free of charge following verification of your identity.
The voter authority certificate can only be used for the purposes of voting in a polling station. It cannot be used as proof of age or identity for any other reason.
The requirement to show photo ID in the polling station applies at the following polls:
When you apply for a voter authority certificate, you must provide a suitable photograph, either through the online application process or submitted with a paper application. It will need to meet the following requirements:
Your photo must show you:
If you are unable to meet the above criteria, you will be able to explain why, such as with a medical condition.
The deadline to apply for a voter authority certificate will be 5pm, six working days before polling day.
For the elections on 2 May 2024, the deadline for applications will be 5pm on Wednesday 24 April 2024.
You can apply for a voter authority certificate online or by completing a paper application with a photo enclosed. Easy read and large print versions of the form are also available.
Once verified by the Electoral Registration Officer, it is expected that the voter authority certificate will be printed within one to two working days and delivered by Royal Mail.
You can request to collect your voter authority certificate from the Town Hall, but you will need to provide a reason for this, and it may be rejected.
If collection is agreed, you must collect the voter authority certificate in person. You cannot send anyone else to collect it.