Christmas opening times 2024

As in previous years we are closed to all but essential services over the Christmas period. You can continue to use our online services to report, apply and pay, 24 hours a day, 7 days a week throughout Christmas and New Year.

We reopen on Thursday 2 January 2025.

  • Wednesday 25 December, closed (Bank Holiday)
  • Thursday 26 December, closed (Bank Holiday)
  • Friday 27 December, closed (council wide closure)
  • Monday 30 December, closed (council wide closure)
  • Tuesday 31 December, closed (council wide closure)
  • Monday 1 January, closed (Bank Holiday)

There will be changes in opening hours from the following services.

Bins and recycling

Bin collections

  • Wednesday 25 December collections will be on Saturday 21 December
  • Thursday 26 December collections will be on Friday 27 December
  • Friday 27 December collections will be on Saturday 28 December
  • Wednesday 1 January collections will be on Thursday 2 January
  • Thursday 2 January collections will be on Friday 3 January
  • Friday 3 January collections will be on Saturday 4 January

All other bin collections will take place as normal.

Blue bins

Small amounts of additional paper and card can be tied in a bundle and put next to blue bins for collection.

Black bins

Between Friday 27 December and Thursday 23 January, up to 2 bags of extra general waste will be collected.

The extra non-recyclable waste should be put into a black bag, tied, and then put out for collection next to the black bin. 

Brown bins

Between Friday 27 December and Thursday 23 January, extra tins, cans and plastic bottles can be placed inside a carrier bag, tied and then put out for collection next to the brown bin.

Glass bottles or jars must be placed inside brown bins, otherwise the extra recycling will not be collected.

Household Waste Recycling Centres

All Sheffield Household Waste Recycling Centres (HWRCs) will be closed on Christmas Day, Boxing Day and New Year’s Day and will be open from 9:30am to 3pm on Christmas Eve and New Year’s Eve. 

The HWRCs will be open from 9:30am to 3:30pm.

For up-to-date information and service alerts about your recycling and waste collections, you can follow @Recycle4Shef on X

Births, deaths and marriages

During the holiday period the Register Office will be open for pre-booked appointments only on:

  • Friday 27 December
  • Saturday 28 December 
  • Sunday 29 December
Buildings and Planning services

Dangerous Structures

During the holiday period, our Dangerous Structures service will be open from 8:30am to 5pm on:

  • Tuesday 24 December
  • Friday 27 December
  • Monday 30 December 
  • Tuesday 31 December

Report a dangerous structure.

Pollution and nuisance

During this period, please call 0114 203 7410 between 8:45am and 4:45pm for:

Roads and pavements

Amey’s Operational Control Room remains open 24 hours a day all year round. Report a problem as normal during the Christmas closure period.

Social Services, Community Helpline and Support Services

City Wide Care Alarms 

During the holiday period, City Wide Care Alarms will be open on:

  • Friday 27 December from 8:45am to 4:45pm
  • Monday 30 December and Tuesday 31 December from 8:45am to 5:15pm

Contact the service on 0114 242 0351 and find more information on Care alarms.

Community Helpline

During the holiday period, our Community Helpline will be open 8:30am to 5:30pm on:

  • Monday 30 December
  • Tuesday 31 December

It will be operating a reduced service. Only emergency applications for support will be processed. 

Contact the service on 0114 273 4567 and find more information on Cost of living.

Emergency and out of hours

During this period, please call 0114 273 4567 over Christmas and New Year for help and support for:

For water related emergencies such as surcharging, drains or sewers, please contact Yorkshire Water on 03451 24 24 24. If the drain is one that the we can help with, they will direct you to us.

Contact Customer Services

1 Union Street
Howden House
Sheffield
S1 2SH

Want to talk to someone right now?

Is this page helpful?

Is this page helpful?