Christmas opening times 2024: We are closed to all but essential services over the Christmas period. You can still use our online services to report, apply and pay 24/7.
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If you are unsure whether or not you are affected by the eligibility criteria, please contact us.
If you have previously been a Sheffield City Council tenant and have former rent arrears, you must contact us to arrange a repayment agreement before completing a new housing application.
We will not be able to process your application until an arrangement is in place and payments are consistently being made to reduce the debt.
Visit Paying your rent if you are having issues.
Some people will not be allowed to join the Housing Register because of their immigration status. This includes:
Regulations may provide for other descriptions of persons from abroad who, although not subject to immigration control, are to be treated as ineligible for an allocation of accommodation.
If you are not eligible to join our Housing Register after making your application, you will be notified of that decision in writing and we will explain the reasons why you are ineligible.
Some people do not qualify to join the Housing Register because of their unacceptable behaviour. This includes:
Check with us before making an application if you can make one.