Reporting damp and mould

How you can report damp and mould to Sheffield City Council.

We take all reports of damp and mould extremely seriously and would encourage you to get in touch if you think you have any problems in your home. We want to do everything we reasonably can to make sure everyone stays safe, healthy, warm and well in their homes.

Council housing tenants

We have created a damp and mould task force to improve how we respond to issues of damp and mould across council homes.

The initial key actions from the action plan the task force has put in place include:

prioritising and inspecting all reports of damp and mould, with the aim of inspecting the majority of cases within 5 working days
where damp and mould is caused by a leak, we aim to respond to all reports of a leak within 24 hours
prioritising the inspection and assessment of damp and mould in the homes and blocks that are most likely to suffer from damp and mould problems
working with our tenant and resident associations (TARAs) to ensure we have a joined-up, clear and standard response for tackling damp and mould - and no cases fall through the gaps of our collective responsibilities

Private housing tenants

We are working with registered providers of social housing and private landlords to ensure all rented homes across Sheffield are well maintained and of a decent standard. If you have concerns about damp and mould, it is important to ensure that your landlord is fully aware of all the concerns you have and that they have had reasonable time to respond.

If your landlord has failed to undertake repairs, you can Report disrepair in private rented properties.

Landlords and agents

If you are a landlord or agent, guidance around damp and mould in rented properties is available on our Damp and Mould: landlord guidance page.

How to report concerns

If you have concerns about damp and mould in a council or private rented property, report it online.

Report damp and mould in a property

How to prevent damp and mould

For further advice on how to prevent damp and mould, help with energy efficiency or costs of living advice, please read our advice on How to prevent damp, mould and condensation in your home, or visit: