Christmas opening times 2024: We are closed to all but essential services over the Christmas period. You can still use our online services to report, apply and pay 24/7.
Report flooding on roads and blocked road drains
If you spot a flooded road or blocked drain please report it to us.
It's normal for standing water to be visible in the drain and on its own this does not indicate a blockage.
Sewers and burst water mains
Contact your local water company to fix:
- blocked sewers
- burst water mains
Rivers
Contact the Environment Agency on their website or by email to enquiries@environment-agency.gov.uk to report:
- a blockage, for example a fallen tree
- collapsed or badly damaged river or canal banks
- unusual changes in river flow
- flooding from a main river
Call us on 0114 273 4567 to report flooding from other rivers, brooks or streams.
Sandbags
We have a limited number of sandbags that we can distribute during serious flooding. We prioritise what properties we send them to. Find out more on our request sandbags page.