Christmas opening times 2024: We are closed to all but essential services over the Christmas period. You can still use our online services to report, apply and pay 24/7.
Faults with traffic lights, crossings and road signs
What would you like to report?
It is our responsibility to repair faulty traffic lights, crossings and road signs. In emergencies, telephone us to report traffic signal problems 24 hours a day, 365 days a year. An engineer will attend an urgent traffic signal fault within 3 hours.
Urgent traffic signal problems are:
- all lights out
- red light out
- lights failing to change
- lights conflicting
- lights causing excessive queues
- lights leaning or damaged