Christmas opening times 2024: We are closed to all but essential services over the Christmas period. You can still use our online services to report, apply and pay 24/7.
Disability access planning guidance
Our Access Officer for disabled people provides advice on all aspects of physical access for disabled people to the city's environment to ensure compliance with the Disability Equality Act 2010.
Advice we provide
- development proposals (eg planning, building regulation and licensing applications)
- access to public buildings
- general access advice throughout the city
Other work includes preparation of policies and design guidance on access, for example our Access Policies and the Disability Design Standards.
Access Liaison Group
We also facilitate the Access Liaison Group, a group, which ensures that disabled people can have a fair input on changes across the city.
New members are always welcome so please contact us if you wish to get involved.
Design guidance
Advice on achieving inclusive design, a range of contacts for disability organisations and specialist sources of advice are available by contacting the Access Officer.