Christmas opening times 2024: We are closed to all but essential services over the Christmas period. You can still use our online services to report, apply and pay 24/7.
Leaseholder rights and responsibilities
The Leasehold Service helps and supports Sheffield City Council leaseholders living in flats and maisonettes originally purchased under the Right to Buy Scheme.
Help and advice for leaseholders
We can assist you with any of your leasehold enquiries, including:
- questions about your annual service charges or major works invoices
- advice on how to pay or if you're having difficulty paying your invoices
- permission requests to carry out work to your property
- complaints about the services you receive
- if you are suffering anti-social behaviour
- selling your leasehold flat/maisonette
There are also several more formal information sources available on the laws and Acts of Parliament that protect your rights as a leaseholder.
If you’re not sure about your rights, you can contact Citizens Advice or a solicitor for advice. You can also get independent advice from Lease an independent advisory service.