Christmas opening times 2024: We are closed to all but essential services over the Christmas period. You can still use our online services to report, apply and pay 24/7.
Housing problems
There may be a range of reasons why you're experiencing problems in your current accommodation.
Disability or health problems which may be made worse by the property
If you're struggling to cope with a health problem in your home, there are a number of options. These include whether you can have you home adapted, or whether it is more appropriate for you to move to more suitable accommodation.
The Health and Housing service is for anyone who has health problems which makes living in their current home difficult.
We can help people:
- who have severe mobility problems and cannot reach basic amenities in your home
- who need to live nearer your carer for essential support for daily living
- who have long term physical or mental health problems and your housing situation is having a detrimental effect on your ability to live independently
We can:
- advise you on your Housing Options including staying in your home and adaptations
- help you explore your housing options if you have to leave your home
- assess your housing need and, if appropriate, assist you to move urgently through Priority re-housing
Call 0114 273 5522 during office hours or contact healthandhousingneeds@sheffield.gov.uk.
Overcrowding
If you think that you may be overcrowded, please contact the Council Housing Service.
We may be able to offer you advice and support to find alternative accommodation.
Contact the Council Housing Service on 0114 293 0000.
Family problems
Being asked to leave by parents, family or friends is the top reason why people present to us as homeless or threatened with homelessness, particularly if you are under 25 years old.
Where it is appropriate, try and see if one of the mediation services can help you. If you need any support with resolving these issues, please contact us.
Call Housing Solutions on 0114 273 6306 or if out of hours call 0800 7311 689 or visit Help if you're homeless or at risk of homelessness.
Relationship breakdown
The end of a relationship is often a difficult time. Worries about losing your home only add to the stress.
Many people have rights to remain in their home at the end of a relationship and the law can help uphold these rights.
Domestic abuse
If you need our help we can assess you for emergency accommodation as a homeless person.
We can also assess you for priority for a council house. We recognised that no two circumstances will be the same and will seek to help you find the best option for you. Our primary concern will always be your safety.
Call Housing Solutions on 0114 273 6306 or out of hours call 0800 7311 689 or visit Help if you're homeless or at risk of homelessness.
In an emergency call 999.