Christmas opening times 2024: We are closed to all but essential services over the Christmas period. You can still use our online services to report, apply and pay 24/7.
Help for rough sleepers
We, along with our partners, provide advice and support to people who sleep rough on the streets or are at risk of doing so. This includes commissioning the Sheffield Street Outreach Service which helps people find accommodation and support.
Tell us about people sleeping rough
Please contact the team to report someone sleeping rough.
Practical help and advice for rough sleepers
Every week, a number of early morning outreach sessions take place in the city centre to identify and support the people who are sleeping rough.
As well as support with accommodation, Sheffield has a number of services which offer practical help and advice to rough sleepers.
This includes offering food, clothing, showers and laundry facilities as well as access to healthcare professionals and support to find somewhere to live. There are also drop-in services.
Extra help for rough sleepers during extreme cold weather
Overnight accommodation is offered to anyone who would be sleeping rough during times of extremely adverse weather. This includes crash pad accommodation and accommodation in hostels.
Anyone helped by this will be linked to the rough sleeper service which will offer longer term support and help to secure housing.
If you are worried about someone sleeping rough in the winter, help and advice is available.