Private Housing Standards Landlord Awards 2019

Most Improved Award

This award will go to the most improved landlord or agent - someone who has improved their properties and the experience for their customers within the last 12 months.

Outstanding Customer Service Award

This landlord or agent will have effective and regular contact with tenants, ensuring tenants have a positive experience when signing for their rooms or properties. They will need to be responsive when there is a problem and ensure their tenants have an outstanding experience. This award will go to someone who regularly goes above and beyond what you’d expect.

Maintenance Award

This is an award for a maintenance person or team who goes above and beyond for the tenants and landlord of a property. They should pride themselves on their work and maintaining properties to a high standard.

Environmental Award

This landlord or agent will be environmentally and ethically responsible. They will be making an effort to encourage recycling, reduce heat loss with efficient heating and insulation, and should be involved in using new techniques to improve the environmental impact of their business.

Innovation Award

This landlord or agent will have come up with an idea that greatly improves the lives of tenants in their properties. They should offer a service that's out of the ordinary and solves an issue in a property in a forward thinking, exciting way. 

Small Portfolio Landlord Award

This award is for a landlord or agent with a portfolio of 10 properties or less, who manages their properties with a personal touch using great tenancy and property management skills.

Snug Landlord of the Year

This landlord or agent will be snug registered and work in partnership with the Council and Sheffield Hallam or Sheffield University. They will have excellent property standards and work to provide safe and comfortable housing for young people living away from home for the first time

Agent of the Year

The letting agent or managing agent of the year must demonstrate transparent fees. They must show that they have worked with us, and are willing to work in partnership with us in the future, that they offer guidance and support for tenants and have good quality housing on offer.

Private Rented Solutions Award (Sponsored by PRS)

This award will be given to someone who provides housing through our Private Rented Solutions service. The housing they supply will be of a high standard. They will manage their properties with a personal touch and have great tenancy skills.

Private Landlord or Agent of the Year

Overall winner picked from the categories above.

If you want to nominate your landlord or agent for something that doesn’t fit the criteria above, please send a nomination in and a suggested category. We want to celebrate what you think your landlord does best and we can create a new category to represent this! 

There are rules regarding the nomination process:
 

• incentives. Nominees are allowed to offer an incentive, such as a free prize draw or selecting a winner from the people who nominated them to attend the event with them. We cannot except nominations from people who have been given a money incentive, such as a voucher or cash
• checks on people making nominations. We will randomly select a group of nominators to follow up with and ensure they are genuine tenants of the landlord or agent they have nominated
• checks on shortlisted landlords and agents. We will want to visit the properties of the shortlisted nominees. We will contact the landlord or agent and arrange to visit the properties they have been nominated for, or a selection of these properties if they are a larger landlord or agent
• any landlord or agent who has Fit and Proper concerns with the Private Housing Standards team at Sheffield City Council, or has a conviction relating to the Private Rented Sector, will be discounted at the nomination stage
• we reserve the right to remove any nominations we feel do not meet the criteria of the category they have been nominated for, or if we have had previous complaints about the landlord or agent in question
• all nominees and nominations will be checked by an independent panel made up of people from the Private Housing Standards Team, an independent student, an independent representative from the Council and 3 members from partner agencies

The Landlord Awards 2018 winners are:

• Most Improved Landlord – Syed Akhtar
• Outstanding Customer Service – Claypenny Properties
• Landlord Working in Difficult Circumstances – Wyse Move Properties
• Environmentally Responsible – Andrew and Nikki Bishop
• Small Portfolio Landlord – Robert Brady
• Special Recognition Award – Valerie Kelly
• Snug Landlord of the Year – PC Properties
• Agent of the Year Award – Dove Properties and Estates Limited
• Private Rented Solutions Award – Rakesh Chauhan
• Private Landlord of the Year 2018 – Claypenny Properties