Christmas opening times 2024: We are closed to all but essential services over the Christmas period. You can still use our online services to report, apply and pay 24/7.
Help if you're homeless or at risk of homelessness
We can provide advice, help and support for anyone who is:
- homeless
- could become homeless within 56 days
- has a housing problem which they need help to resolve
You can contact us for advice on:
- what to do if you are at risk of homelessness
- housing related issues, such as disrepair, ending a tenancy and affordability
- your rights as a tenant or an owner occupier
- if you feel unsafe at home because of abuse
- options to prevent you having to leave your home
- paying for your home, including guiding you to benefits advice
- accessing mediation services if there’s conflict at home or a family breakdown
For online advice and information about the housing options available in Sheffield, visit the Sheffield Directory.
If you are at risk of homelessness within 56 days we'll try to help you remain in your home if it is safe to do so. We can also help you look for a range of alternative accommodation if you can't stay at home.
The earlier you make contact the more likely it is we will be able to help you prevent homelessness.