Christmas opening times 2024: We are closed to all but essential services over the Christmas period. You can still use our online services to report, apply and pay 24/7.
Former tenant arrears
If you think you may have debts from a previous Sheffield City Council tenancy, please get in touch.
Email homesftarrears@sheffield.gov.uk or call 0114 293 0000.
We are here to help you manage your debt. We can discuss the balance you owe and help you to break it down and understand it. We can arrange affordable payment plans from as little as £4.25 per week.
If you are a current tenant but have former debt you should continue to pay along with your currently weekly rent.
Please be aware any outstanding former tenancy arrears you owe may affect your current housing registration, or ability to join at a later date. This could include reducing your preference to a lower band, or being disqualified and unable to join the register.