About spreading payments

Understand how to spread your rent across other accounts and pay off any debts.

We will ask you to make payments due onto the current rent account for your property.

When the other accounts are paid in full, money left over will remain as credit on your current main account.

Credit spreading

Credit spreading lets you share money you have paid to your current rent account into any other accounts you have, such as:

  • court costs
  • garage rent
  • tenant's insurance

Credit spreading happens automatically once your current account is in credit.

Paying off debts

Money you pay us is used to pay off any debts in the following order, once your current rent account is clear:

  • main current account
  • current garage / garage site account
  • former Insurance
  • current Insurance
  • current court costs
  • current Housing Benefit overpayment
  • current former tenancy arrears

Debts from other tenancies

Debts will then be cleared from the oldest former tenancy first through to the most recent, in the following order:

  • main former tenancy account
  • former garage and garage site
  • former court costs
  • current Housing Benefit overpayment
  • previous former tenancy arrears