Christmas opening times 2024: We are closed to all but essential services over the Christmas period. You can still use our online services to report, apply and pay 24/7.
Get in touch with housing
There are lots of ways to get in touch with us.
On the phone
Call our dedicated call centre on 0114 293 0000 for general enquiries and to make pre-arranged appointments for home visits with your Neighbourhood Officer
Report repairs to our call centre on 0114 205 3333.
Make rent payments via our 24/7 automated payment line on 0114 273 5249
Neighbourhood Offices
We have offices and First Points across the city. Find out where they are and their opening hours via the button below. As well as general enquiries, you can also use these to hand in keys and documents.
You can visit Sheffield Property Shop at Howden House to register and bid for social housing.
If you prefer, you can write to us at: Housing and Neighbourhood Service, PO Box 5967, Sheffield, S2 9GH
Follow us on Facebook
for the latest news, information and to have your say on things that are important to you.
There are lots of ways to get involved with our service and help make a difference where you live.
Free internet workshops for tenants
If you need help getting online, we offer free internet workshops to our tenants at venues across the city. You can also access free computers at your local library.
Find out about your housing service, including rent, repairs, bidding for properties, money advice and estate services.